Meet the Team
At Global Import Agent Ltd, we’re more than just FDA Compliance professionals — we’re your dedicated partners in navigating the complex world of global importing.
With decades of combined experience across international trade, customs clearance, and supply chain management, our team is passionate about simplifying the import process for businesses of all sizes. From first inquiry to final delivery, we pride ourselves on being responsive, reliable, and resourceful — ensuring your goods get where they need to go, on time and without hassle.
James Flynn
CEO and Founder
James is a food safety consultant and software technologist with more than 30 years experience. He is the business owner and the architect behind 3iVerify. James is also a qualified PCQI (Preventive Controls Qualified Individual) and manages the direction of our Company and team.
Fabrizzio Vasquez
VP US Operations
Fab is responsible for customer onboarding, assisting clients with FDA compliance services and running the US sales and operations. With many years experience in FDA food safety compliance in the produce industry, Fab has helped hundreds of firms with their compliance needs and is well placed to deliver on Primority’s objectives in the US market.
Ryan Flynn
Operations Manager
Ryan runs operations and business development and is a qualified PCQI (Preventive Controls Qualified Individual). He is responsible for website maintenance and marketing activities, customer qualification and support and processes in both our Primority and Global Import Agent business. Ryan makes sure you talk to the right people and co-ordinates job execution.
Luis Celarie
Technical Manager
Luis is a highly experienced food industry technical manager and a PCQI (Preventive Controls Qualified Individual). He ensures that our 3iVerify clients are effectively onboarded through configuration and design of digital forms. Luis also delivers HACCP consultancy to our clients.
Antony Powell
Technical Manager
Antony is a highly experienced food industry technical manager with more than 20 years experience in the produce supply chain. He is also a PCQI (Preventive Controls Qualified Individual). Antony assists our 3iVerify clients to ensure they are effectively onboarded through configuration and design of digital forms. Antony also delivers HACCP consultancy to our clients.
Claudia Ponce
PCQI & Technical Manager
Claudia Ponce is a Technical Manager and certified PCQI with expertise in FSVP assessments and FDA label compliance. She supports food importers by ensuring suppliers and products meet U.S. regulatory standards efficiently and accurately.
Surjeet Singh Bisht
Chief Technical Officer
Surjeet is Primority’s technical lead on the development of our solution and has responsibility for managing our development team. With more than 10 years cloud and web technology experience, Surjeet is core to ensuring our platform is developed on an ongoing basis and that it is maintained and delivers value to our customers.
Karina Jimenez
PCQI & Technical Manager
Karina Jimenez is a Technical Manager and certified PCQI specializing in FSVP assessments and FDA label reviews. She helps importers meet U.S. food safety requirements with clear, practical guidance.
Rachna Tiwari
Software Developer
Rachna is responsible for developing and supporting our 3iVerify solution in addition to numerous other developments in dashboards and a myriad of other tasks. She has been instrumental in helping Primority upgrade our offering and user interface through our new supplier module, customer and supplier complaints and help desk solutions.
Lucas Karpinski
Software Reliability Engineer
Lucas is our key man for all things data gathering and processing for our AI Scan solution and contributes to a wide range of development and information security tasks in the business. He also gets involved in graphic design and making sure everything we do is robust and reliable.
Adam Bourne
Lead AI Developer
Adam is our key man for all things Artificial Intelligence and designed our AI powered HACCP solution. Adam takes the lead on all our AI Projects and also contributes to the increased use of AI throughout our application.