Global Import Agent
Our team

Meet the team behind Global Import Agent.

Founded in 2019 as a branch of our food safety software company, Primority Ltd, Global Import Agent helps businesses navigate FDA and global trade compliance.

We also work alongside a network of specialist partners.

Meet the team

Dedicated partners in global importing.

Our team brings combined experience in FDA compliance, international trade, customs clearance and supply chain management, supporting businesses of all sizes from first enquiry to final delivery.

Portrait of James Flynn, Founder & Lead Consultant at Global Import Agent

James Flynn

Founder & Lead Consultant

James is a food safety consultant and software technologist with more than 30 years experience. He is the business owner and the architect behind 3iVerify. James is also a qualified PCQI (Preventive Controls Qualified Individual) and manages the direction of our Company and team.

Portrait of Fabrizzio Vasquez, VP US Operations at Global Import Agent

Fabrizzio Vasquez

VP US Operations

Fab is responsible for customer onboarding, assisting clients with FDA compliance services and running the US sales and operations. With many years experience in FDA food safety compliance in the produce industry, Fab has helped hundreds of firms with their compliance needs and is well placed to deliver on Primority’s objectives in the US market.

Ryan Flynn

Ryan Flynn

Managing Director

Ryan runs operations and business development and is a qualified PCQI (Preventive Controls Qualified Individual). He is responsible for website maintenance and marketing activities, customer qualification and support and processes in both our Primority and Global Import Agent business. Ryan makes sure you talk to the right people and co-ordinates job execution.

Portrait of Luis Celarie, Technical Manager at Global Import Agent

Luis Celarie

Technical Manager

Luis is a highly experienced food industry technical manager and a PCQI (Preventive Controls Qualified Individual). He ensures that our 3iVerify clients are effectively onboarded through configuration and design of digital forms. Luis also delivers HACCP consultancy to our clients.

Portrait of Antony Powell, Technical Manager at Global Import Agent

Antony Powell

Technical Manager

Antony is a highly experienced food industry technical manager with more than 20 years experience in the produce supply chain. He is also a PCQI (Preventive Controls Qualified Individual). Antony assists our 3iVerify clients to ensure they are effectively onboarded through configuration and design of digital forms. Antony also delivers HACCP consultancy to our clients.

Portrait of Claudia Ponce, PCQI & Technical Manager at Global Import Agent

Claudia Ponce

PCQI & Technical Manager

Claudia Ponce is a Technical Manager and certified PCQI with expertise in FSVP assessments and FDA label compliance. She supports food importers by ensuring suppliers and products meet U.S. regulatory standards efficiently and accurately.

Portrait of Surjeet Singh Bisht, Chief Technical Officer at Global Import Agent

Surjeet Singh Bisht

Chief Technical Officer

Surjeet is Primority’s technical lead on the development of our solution and has responsibility for managing our development team. With more than 10 years cloud and web technology experience, Surjeet is core to ensuring our platform is developed on an ongoing basis and that it is maintained and delivers value to our customers.

Portrait of Rachna Tiwari, Software Developer at Global Import Agent

Rachna Tiwari

Software Developer

Rachna is responsible for developing and supporting our 3iVerify solution in addition to numerous other developments in dashboards and a myriad of other tasks. She has been instrumental in helping Primority upgrade our offering and user interface through our new supplier module, customer and supplier complaints and help desk solutions.

Portrait of Lucas Karpinski, Software Reliability Engineer at Global Import Agent

Lucas Karpinski

Software Reliability Engineer

Lucas is our key man for all things data gathering and processing for our AI Scan solution and contributes to a wide range of development and information security tasks in the business. He also gets involved in graphic design and making sure everything we do is robust and reliable.

Portrait of Adam Bourne, Lead AI Developer at Global Import Agent

Adam Bourne

Lead AI Developer

Adam is our key man for all things Artificial Intelligence and designed our AI powered HACCP solution. Adam takes the lead on all our AI Projects and also contributes to the increased use of AI throughout our application.

Consultation

Tell us what you need to import.

Share your product, target market and compliance question. A member of our team will respond promptly.

Scope your product and target market
Identify the applicable regulatory route
Receive a clear proposal and next steps